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Privacy Policy

Privacy Policy

Last Updated: 15 Feb 2026

This Privacy Policy explains how DAOKIN INTERNATIONAL FZ LLC (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our e‑commerce website www.speedasmart.com (the “Site”). We are committed to complying with all applicable laws in the United Arab Emirates, including the UAE Personal Data Protection Law (PDPL), the UAE Consumer Protection Law, and relevant e‑commerce regulations.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a secure, efficient, and personalized shopping experience. The types of information we may collect include:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third‑party payment gateways; we do not store full card details)

1.2 Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking technologies
  • Pages visited, time spent, and interaction data

1.3 Transactional Information

  • Order history
  • Payment confirmations
  • Delivery details
  • Customer service interactions

1.4 Optional Information

  • Product reviews
  • Survey responses
  • Marketing preferences

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and preventing fraud
  • Delivering products and providing customer support
  • Improving website functionality and user experience
  • Sending order updates, notifications, and service messages
  • Providing marketing communications (only with your consent)
  • Complying with UAE legal and regulatory requirements

3. Legal Basis for Processing (UAE PDPL Compliance)

We process your data based on one or more of the following lawful bases:

  • Your consent
  • Performance of a contract (e.g., fulfilling your order)
  • Compliance with legal obligations
  • Legitimate business interests (e.g., fraud prevention, service improvement)

You may withdraw consent at any time where applicable.

4. Sharing Your Information

We do not sell your personal data. We may share your information only with:

  • Payment processors (e.g., card payment gateways)
  • Delivery and logistics partners
  • IT and hosting service providers
  • Customer support tools
  • Regulatory authorities, when legally required

All third‑party partners are required to comply with UAE data protection laws and maintain confidentiality.

5. International Data Transfers

If your data is transferred outside the UAE, we ensure:

  • Adequate protection measures
  • Compliance with UAE PDPL requirements
  • Secure transfer mechanisms

6. Data Retention

We retain your personal data only as long as necessary for:

  • Completing transactions
  • Meeting legal, accounting, or reporting obligations
  • Resolving disputes
  • Improving our services

When no longer needed, data is securely deleted or anonymized.

7. Your Rights Under UAE Law

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to certain processing activities
  • Request data portability
  • File a complaint with the UAE Data Office

To exercise your rights, contact us at info@speedasmart.com.

8. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Personalize your experience
  • Analyse traffic and usage patterns
  • Support marketing and advertising

You may manage cookie preferences through your browser settings.

9. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information
  • Secure payment gateways
  • Firewalls and intrusion detection
  • Access controls and authentication
  • Regular security audits

While we strive for maximum protection, no system is completely immune from risks.

10. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.

11. Links to Third‑Party Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or UAE legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Daokin International FZ LLC

 Email: info@speedasmart.com